According to translated reports, Chairman of the Consumer Dispute Arbitration Committee has given its final approval on the ruling that SM must pay an additional 10% of the ticket price to almost 800 consumers who chose to file for compensation for the cancellation of SM Town Live 09.
Chairman Kim Hak Geun said,”The verdict of paying an additional 10% of the ticket price, along with a full refund, as compensation for the indefinite postponement of the SM Town Live 09 Concert has been given its final approval.”
SM has already issued refunds to all ticket buys. However, many fans were coming from somewhere else and had already booked hotel rooms, plane tickets, arranged for various forms of transportation, etc. The money is scheduled to go out through Dream Maker Entercom starting on the 21st.